SALES & MEMBER EXPERIENCE SPECIALIST

Orangetheory Fitness East Nashville

Help Change Lives. Build Community. Love Where You Work.

At Orangetheory Fitness, we’re more than a gym—we’re a community committed to helping people live longer, healthier, and more fulfilling lives.

Every day, our Sales & Member Experience Specialists welcome new faces, celebrate milestones, build lasting relationships, and inspire members to become the best version of themselves.

If you’re energetic, people-focused, goal-driven, and thrive in a positive team environment, we’d love to meet you.

Why You’ll Love Working Here

✔ Competitive hourly pay + uncapped commission + performance bonuses

✔ Complimentary Orangetheory Fitness Membership

✔ Paid training and ongoing professional development

✔ Opportunities for career growth and leadership

✔ Supportive, team-first culture

✔ Fun, energetic workplace where every day is different

✔ The opportunity to positively impact lives every single day

What You’ll Do

Build Relationships

· Welcome every member and guest with enthusiasm and genuine hospitality.

· Create memorable first impressions that make people excited to return.

· Develop lasting relationships with members and become part of their fitness journey.

Grow Our Community

· Introduce prospective members to the Orangetheory experience.

· Recommend membership options based on each person’s goals.

· Follow up with leads through phone, text, and email.

· Help achieve studio membership and retention goals through exceptional service.

Deliver an Exceptional Member Experience

· Ensure every visit feels welcoming, professional, and personal.

· Answer questions and resolve concerns with confidence and care.

· Celebrate member milestones and accomplishments.

· Partner with coaches to deliver an outstanding onboarding experience.

Keep the Studio Running Smoothly

· Maintain accurate member records using Orangetheory systems.

· Assist with opening and closing procedures.

· Keep the lobby and studio clean, organized, and presentation-ready.

· Support daily operations and contribute to a positive team environment.

Who You Are

You are someone who:

· Loves meeting and talking with people

· Has a positive attitude and contagious energy

· Enjoys working toward goals and celebrating success

· Is dependable, organized, and self-motivated

· Thrives in a fast-paced environment

· Communicates confidently in person, over the phone, and through text/email

· Is passionate about health, wellness, and helping others

Previous sales or customer service experience is preferred, but not required. We can teach sales—we’re looking for someone with the right attitude, work ethic, and desire to grow.

What Success Looks Like

Successful team members:

· Create exceptional first impressions.

· Build strong relationships with members.

· Help more people begin their fitness journey.

· Consistently achieve sales and service goals.

· Support teammates and contribute to a positive studio culture.

· Represent the Orangetheory brand with professionalism and enthusiasm.

Available Schedule

Full-Time Position

Monday: 4:30 AM – 10:30 AM

Tuesday: 4:30 AM – 10:30 AM

Thursday: 4:30 AM – 10:30 AM

Friday: 4:30 AM – 10:30 AM

Saturday/Sunday: 1 Weekend Day Per Week (which day depends on business need)

Full-Time positions include medical benefits AND paid time off.

Join Our Team

If you’re looking for more than just a job—if you want to inspire others, build meaningful relationships, and be part of a team that’s changing lives—we’d love to hear from you.

Apply today and discover why Orangetheory Fitness is one of the most rewarding places to work.

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

_{Acknowledgement *}

_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.}

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