Benefits:

401(k)
401(k) matching
Bonus based on performance
Flexible schedule
Opportunity for advancement

Be the Spark. Change Lives. Have Fun.
Are you a natural connector who loves helping people reach their goals? If you light up when talking about fitness and want to help others unlock more life, we want you on our team!
We are looking for a New Member Ambassador to be the heartbeat of our member experience. You will be the primary point of contact for every new member starting on Day 1. Your mission is to guide, support, and champion our members continuously as they begin their fitness journey, ensuring they feel welcomed, motivated, and empowered.
What You’ll Do

Day 1 Welcome: Guide new members through their first studio experience, ensuring they feel comfortable, confident, and excited to return.
Continuous Onboarding Support: Build strong relationships through consistent communication, checking in at regular intervals (e.g., Week 1, Month 1, Month 2, Month 3, Month 4) during their first 4 months.
Goal & Experience Tracking: Actively listen to member feedback during touchpoints to discover what they love, address what they need help with, and keep them aligned with their fitness goals.
Milestone Celebration: Partner with our coaching and sales teams to track member progress and celebrate wins (e.g., class counts, Personal Records) on our studio Goal and "Brag" Board.
Community Building: Foster a strong, inclusive Orange family by answering questions, providing studio tours, and resolving member concerns with a sense of urgency.

Who You Are

Passionate & Positive: You are energetic, outgoing, and able to strike up a conversation with anyone.
Adaptable & Mobile: You are flexible and excited to work across two studio locations, Novato and Mill Valley, and you have reliable transportation to travel between them.
A Relationship Builder: You thrive on keeping in touch with people and naturally remember the small details that make members feel special.
A Strong Communicator: You possess excellent verbal and written communication skills with a knack for making people feel heard and valued.
Empathetic & Supportive: You know that starting a new fitness routine can be intimidating and are quick to provide encouragement and guidance.
Note: Prior experience in fitness, retail sales, or customer success is a huge plus! OTF Member or Former Member? Even Better!

What We Offer

Competitive Pay: Base hourly rate with performance-based bonuses and commissions.
Free Studio Membership: Stay fit and experience the transformation yourself.
Extensive Training: Paid training to learn the science-backed Orangetheory program.
Career Growth: Opportunities to grow within our studio network.

About Orangetheory Fitness

Orangetheory is a science-backed, full-body workout that uses technology to measure heart rate so members can prove they are improving. Our brand purpose is to help people live longer, more vibrant lives.

Are you ready to help our members get More LIFE? Apply today for this unique opportunity!

Flexible work from home options available.

Compensation: $17.00 - $25.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

_{Acknowledgement *}

_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.}

(if you already have a resume on Indeed)