Member Experience Specialist JACKSON, WY, 83001, Jackson Hole

Member Experience Specialist

Part Time • JACKSON, WY, 83001, Jackson Hole
 
Join Us: Inspire Fitness, Transform Lives, Enjoy the Journey

Do you find yourself talking about fitness within minutes of meeting someone? Do you motivate friends and family to get off the couch and get moving? Do you understand and passionately share the value of fitness as a cornerstone of a healthy lifestyle? If so, you might be the perfect fit for our team.

We're seeking enthusiastic individuals who are eager to share our story and success with everyone who walks through our doors, calls for more information, or shows even the slightest interest in improving their well-being.

Are you passionate, positive, and comfortable talking to anyone? Do you thrive in a team environment? Does the idea of working with a leading, dynamic fitness company excite you and make you jump out of bed with a smile, ready to change lives—physically, mentally, emotionally? Do you possess excellent communication skills, both in person and in writing?

If you answered yes, read on to learn more about this role:

  • Greet everyone who enters the studio with enthusiasm, energy, and knowledge.
  • Present the Orangetheory Fitness (OTF) concept to interested individuals, also known as “intros.”
  • Manage our front desk, including answering phones and engaging with members.
  • Conduct studio tours.
  • Collaborate with trainers to guide new members through their first Orangetheory workout.
  • Sell memberships to support the studio's growth.
  • Follow up with prospective clients.
  • Address members' concerns professionally and objectively to achieve resolution.
  • Participate in marketing and outreach events.
  • Maintain cleanliness and organization throughout the studio.
If you have a passion for fitness and want to help us in our mission to spread More Life to our members and community, we want to hear from YOU!

Specific job duties and selection requirements may vary between Orangetheory studio locations. More details will be provided by the studio’s hiring manager if you are selected to advance in the interview process. 
Compensation: $20.00 - $22.00 per hour




Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.

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Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment