- Bonus based on performance
- Opportunity for advancement
The Orangetheory Brand is all about fun, exciting and rewarding experiences for our members; expanding rapidly around the country and the world; looking for successful and motivated people who want to improve themselves and their careers. Are you...a passionate, positive, and detail-oriented person that can talk to anyone...someone who would enjoy leading a team that provides a world-class fitness experience...someone who would go all-in on a workout and might just drop and do a burpee for fun -- then you're probably the right person for our Orangetheory Fitness studios! As a Team Lead at our Orangetheory studios, you can use your talents to positively affect the lives of our members and staff on a daily basis! If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
Job Summary:
The Team Lead will assist in running all front-of-house fitness studio operations. The focus of this position is to support the Studio Manager in all aspects of management pertaining to the fitness studio and is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service.
Essential Duties and Responsibilities:
• Conducts telephone inquiries/follow up calls/customer care calls
• Leads Orangetheory Fitness studio previews with prospects and/or fitness program holders
• Greets members and guests promptly, enthusiastically, and with a smile to create a friendly and positive entrance into the OTF studio
• Gives studio tours
• Follow up and follow through activities with all prospective clients
• Proper onboarding of all Orangetheory Fitness clients
Job Qualifications:
• High school diploma or equivalent
• Previous management experience preferred
• Previous sales experience - sales management experience, highly preferred
• Excellent verbal and written communication skills
• Previous customer service and sales experience preferred
• Strong ability to multi-task and stay organized
• Ability to function well in a high-paced environment
• Proficient in Microsoft Office Suite, Google Drive, or related software
• Health & Fitness minded - strongly preferred
• Ability to work and function in a team environment
• Flexible to work days, evenings, weekends, and holiday hours, as needed.
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
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